Mercer Cluster

Tonia Wilkes, who works dispatcher for Mercer Police, answers the phone to handle a student complaint. She said she tries to maintain a calm and soft tone whenever she answers the phone.

MerPo dispatcher writes book on ministry

Marin Guta, Digital Editor March 17, 2016

Tonia Wilkes faces high-stress situations working as a Mercer Police dispatcher, but her own life experiences have taught her how to cope with crisis. Wilkes opened up about the most difficult thing...

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